Community Resources

If you or your family need support, help is available.

As your voice in Springfield, Carina believes every resident of District 27 deserves access to care, stability, and dignity — no matter what they're going through.

Below you'll find trusted organizations, crisis lines, and community resources serving Arlington Heights, Mount Prospect, Rolling Meadows, Palatine, Prospect Heights, Schaumburg, and surrounding communities.

If you're in crisis right now, please scroll to the Emergency & Crisis Support section first.

Emergency & Crisis Support

Food Assistance

Housing & Homelessness Support

Mental Health & Family Support

Veterans Resources

Seniors & Caregivers

Immigration & Legal Assistance

Employment & Financial Assistance

Women & Children

LGBTQ+ Resources

State & Government Resources

EMERGENCY & CRISIS SUPPORT

  • 911 Emergency Services

    For immediate emergencies involving danger, medical crises, or urgent safety concerns.

    Call: 911

  • 988 Suicide & Crisis Lifeline

    Call or text 988 for free, confidential mental health support, 24/7.

    Website: 988 Lifeline

    Call or Text: 988

  • Illinois CARES Mental Health Crisis Line

    Mobile crisis response and mental health support for children and adults.

    Website: Illinois CARES Crisis Services

    Phone: (800) 345-9049

  • Veterans Crisis Line

    24/7 confidential support for veterans and military families.

    Website: Veterans Crisis Line

    Call: Dial 988, then Press 1

    Text: 838255

  • Domestic Violence Hotline

    Website: National Domestic Violence Hotline

    Call: (800) 799-7233

    Text: "START" to 88788

  • Human Trafficking Hotline

    Website: National Human Trafficking Hotline

    Call: (888) 373-7888

    Text: 233733

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FOOD ASSISTANCE

  • Wheeling Township

    Food pantry, emergency assistance, senior support, and social services.

    Website: Wheeling Township

    Phone: (847) 259-7730

  • Palatine Township

    Emergency assistance, food pantry, transportation, and senior services.

    Website: Palatine Township

    Phone: (847) 358-6700

  • Elk Grove Township

    Food pantry, general assistance, and mental health referrals.

    Website: Elk Grove Township

    Phone: (847) 437-0305

  • SNAP / Illinois Link Benefits

    Website: Illinois DHS Benefits Portal

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HOUSING & HOMELESSNESS SUPPORT

  • Shelter, Inc.

    Youth shelter, foster care, homelessness prevention, counseling, and crisis support.

    Website: Shelter, Inc.

    Phone: (847) 390-5800

  • Connections for the Homeless

    Housing support, shelters, prevention services, and outreach.

    Website: Connections for the Homeless

    Phone: (847) 475-7070

  • Northwest Compass

    Emergency financial assistance, housing support, food, and social services.

    Website: Northwest Compass

    Phone: (847) 392-2344

  • Illinois Rental Assistance & Housing Help

    Website: Illinois Housing Development Authority

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MENTAL HEALTH & FAMILY SUPPORT

  • Kenneth Young Center

    Mental health counseling, substance use treatment, family support, and crisis services.

    Website: Kenneth Young Center

    Phone: (847) 524-8800

  • Dynamic Direction Counseling

    Counseling services for children, teens, adults, couples, and families.

    Website: Dynamic Direction Counseling

    Phone: (847) 463-1055

  • NAMI Illinois

    Mental health education, support groups, and crisis resources.

    Website: NAMI Illinois

    Helpline: (833) 626-4244

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VETERANS RESOURCES

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SENIORS & CAREGIVERS

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IMMIGRATION & LEGAL ASSISTANCE

  • ICIRR - Illinois Coalition for Immigrant & Refugee Rights

    Know-your-rights resources, legal referrals, and immigrant support services.

    Website: ICIRR

    Family Support Hotline: (855) 435-7693

  • The Resurrection Project

    Immigration legal services, housing counseling, and financial wellness.

    Website: The Resurrection Project

    Phone: (312) 666-1323

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EMPLOYMENT & FINANCIAL ASSISTANCE

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WOMEN & CHILDREN

  • Planned Parenthood Illinois

    Reproductive healthcare, screenings, and education.

    Website: Planned Parenthood Illinois

  • Illinois Department of Children & Family Services

    Child abuse reporting, foster care, and family support.

    Website: Illinois DCFS

    Child Abuse Hotline: (800) 252-2873

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LGBTQ+ RESOURCES

  • The Trevor Project

    Crisis intervention and suicide prevention for LGBTQ+ youth.

    Website: The Trevor Project

    Call: (866) 488-7386

    Text: START to 678678

  • IL Pride Connect

    Illinois LGBTQ+ legal support hotline.

    Phone: (855) 805-9200

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STATE & GOVERNMENT RESOURCES

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Know of a resource that should be added to this list?

Contact us and let us know — we want to keep this page as useful as possible for our community.

*This page is intended as a community resource guide. Inclusion does not constitute an endorsement. Information may change over time, and residents are encouraged to contact organizations directly for the most up-to-date assistance and eligibility requirements.